✅ Privacy Policy

Your Privacy Matters to Us
At Easy Mobile Shopee, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

• Name, contact details, and payment information during purchase or EMI application.

• Device details when selling or repairing your phone.

How We Use Your Information

• To process orders, EMI applications, and provide services.

• To improve user experience and offer personalised deals.

Data Protection

• We use secure servers and encryption to protect your data.

• We do not share your information with unauthorised third parties.

Cookies

• Our website uses cookies to enhance the browsing experience.

Your Consent

By using our services, you agree to this Privacy Policy.

✅ Refund Policy

Hassle-Free Returns & Refunds
We aim to provide complete satisfaction. If you are not happy with your purchase, here’s how refunds work:

Eligibility

• Products must be returned within 7 days of delivery.

• Items should be in original condition with all accessories.

Process

• Contact our support team to initiate a return.

• Refunds will be processed after product verification.

Exceptions

• No refunds for damaged or tampered devices.

• EMI payments are non-refundable once approved.

• You consent to receive communications from us by way of SMS/email/phone calls and RCS with respect to your transactions on our Website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. We may also use your e-mail address to send you updates, newsletters, changes to features of the Service, and the like to provide You better Services.